Terms of Use

Last updated: 8 November 2026

Who we are

These terms apply to services provided by Netrategy Infotech (“Netrategy”, “we”, “us”). By using our website, booking a call or accepting a proposal, you agree to these terms. Contact: info@netrategy.com.

Proposals and scope

Every project starts with a written proposal or quote describing scope, deliverables, timeline and price. Work outside that scope is quoted separately before we start it.

Prices and payment

• Prices on our website are a guide and exclude applicable taxes (GST, VAT or similar).
• Unless agreed otherwise, projects require 50% payment upfront and the balance before launch or handover.
• Monthly plans (marketing, maintenance, staffing, software and Virtual CTO) are billed in advance and continue month to month until cancelled with 30 days’ notice.
• Advertising spend is paid directly to the ad platform or to us at cost, and is not refundable once spent.
• Paid strategy meetings are non-refundable once held, and may be credited against later work where stated.

Your responsibilities

You provide content, access, approvals and feedback in good time, and confirm you have the rights to any material you give us. Delays in these may move timelines.

Ownership

Once paid in full, you own the final deliverables created specifically for you, such as designs, website content and code written for your project. We keep ownership of our own tools, templates, frameworks and software. Software provided on subscription (including business automation systems and white label software) remains ours and is licensed to you while your subscription is active.

White label and partner programmes

For white label services, IT staffing and the One Person Agency programme, both sides keep each other’s business information confidential. Partners own their brand, website and client relationships. Use of Netrategy’s portfolio is licensed only while a partner remains on the programme and must stop when they leave.

Revisions, testing and support

Proposals state the number of revision rounds included. After launch we fix defects in our work reported within the support period stated in your package. Ongoing changes are covered by maintenance plans or quoted separately.

Third-party services

Projects often rely on third parties such as hosting, domains, Shopify, WordPress plugins, payment gateways and AI providers. Their terms and fees apply, and we are not responsible for their outages or changes.

Results

We work hard to deliver results, but we cannot guarantee specific rankings, traffic, leads, sales or AI citations, as these depend on factors outside our control.

Liability

Our total liability for any claim is limited to the fees you paid us for the related service in the three months before the claim. We are not liable for indirect losses such as lost profits or data, except where the law does not allow this limit.

Cancellation

You may cancel a project in writing at any time. Work completed up to that point, and any costs we have committed to, are payable. Upfront payments cover work started and are non-refundable once work begins.

Governing law

These terms are governed by the laws of India, and the courts of Kolkata have jurisdiction, unless your written agreement with us says otherwise.

Changes

We may update these terms from time to time. The version on this page applies to new work from the date shown.